Help / FAQ
Is your artwork hand drawn?: YES, I hand draw my original artwork in pencil (graphite) and I hand draw all personalizations in pencil and archival inks. Here is a video of me drawing my "The Dream Begins Here" artwork:
What are your SHIPPING COSTS?: Shipping costs are based on size of print you order, where you live and how quickly you wish to receive your order. Standard shipping on 12"x16" prints is only $12.75 CAD to anywhere in Canada and $14.75 USD to anywhere in the USA. Standard shipping on 18"x24" prints is only $14.75 CAD to anywhere in Canada and $14.75 USD to anywhere in the USA. Shipping is FREE on orders over $140 CAD or over $100 USD. Express shipping is available as an option when you checkout.
How soon will I receive my order?: There are two options for shipping during checkout. Choose Standard shipping and you can expect to receive your order within 5-10 business days within Canada or 3-10 business days in the USA. Choose Express shipping and you can expect to receive your order within 1-3 business days anywhere in North America.
How are your prints packaged?: My prints are packaged flat in fitted, clear, plastic sleeves with 1/4" foamcore backing. This packaging makes it possible for you to enjoy and display the print immediately upon opening the box.
My print was damaged during shipping. What will you do?: Once in a while, the couriers damage prints in transport. If this happens, please take a photo of the damaged print and e-mail that photo to me at email@example.com. I will immediately send you a new print. Please destroy the damaged print (so I can re-use that print number). Do not send it back to me.
Are your prints framed? Can you frame it for me?: My prints are unframed, but packaged flat in fitted, clear, plastic sleeves with 1/4" foamcore backing. This packaging makes it possible for you to enjoy and display the print immediately upon opening the box. I am not equipped to do my own framing, but if you would like your print framed, there are many galleries that would be happy to frame it for you. I would be happy to send you a list on request. Please feel free to e-mail me at firstname.lastname@example.org
Are your prints signed/autographed by you?: Yes, all of my prints have my signature (autograph) in the bottom right corner. Prints marked as Limited Edition, have been individually signed and numbered by me in the bottom left area.
What does LIMITED Edition mean?: Prints marked as Limited Edition are prints that have been printed in limited quantities (eg only 909) and will not be printed again once this quantity is sold out. This adds value to your print which will increase with time. If you own one of my Limited Edition prints, look for my personal signature in the lower left area along with your unique number over the total quantity number (eg. 100/909). My Limited Edition prints are always numbered out of a number that has significance to the sport or team represented in the artwork. This significance will be explained in the biography/artwork description sheet included with every print.
What does OPEN Edition mean?: In contrast to Limited Edition prints, prints marked as Open Edition are prints that have no restriction on the quantity printed (eg. they will never be sold out) and are not personally signed or numbered by me. They do however, still bear my original signature in the lower right corner.
Will you include an artwork description with the print I ordered?: Yes, every print comes with an artist biography and an artwork description outlining important details I incorporated in the artwork and inspirations for the piece.
CAN YOU DRAW ME into your artwork? Can you change a player, change a jersey number, add a player or add a jersey number to your artwork for me?: All of my artwork is based on photos of REAL fans (i.e. I look at photos of real fans and use those photos as reference when I draw each piece of art), so you can definitely submit your photo to be considered for use in future pieces of art. Please contact me at email@example.com if you would like to be featured in one of my future pieces of art. For artwork that I have already completed, it is possible to make jersey color, jersey number and jersey namebar changes to the fans or youth players only. If you do not see a personalization option for the artwork you would like personalized, please e-mail me at firstname.lastname@example.org with your request. Most personalizations are FREE of charge!